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Insights & Ideas
Practical guides, case studies, and thinking on AI automation for growing businesses.
- 25 Oct 20264 min readGuide
How to improve enquiry follow-ups without losing the human touch
A practical approach to capturing enquiries and following up reliably, while keeping replies personal and a person in control.
- 24 Oct 20264 min readGuide
Which tasks should a small business automate first?
How to choose the first thing to automate in a small business, and why low risk and human oversight should come before speed.
- 23 Oct 20264 min readGuide
What happens in an AI workflow audit?
A plain-English look at what an AI workflow audit involves, what you get from it, and where human oversight fits in.
- 20 Jul 20264 min readAI regulation
China's New AI Alliance and Brussels' Transparency Deadline: Two Signals UK Firms Shouldn't Ignore
China has launched a 29-nation AI cooperation body while Brussels presses ahead with its Article 50 transparency rules on 2 August - together they show two very different models of AI governance emerging, both with direct implications for UK businesses.
- 14 Jul 20264 min readAI regulation
The UK's "AI Growth Lab" Signals a New Regulatory Mood - And Businesses Should Take Note
The UK's new AI Growth Lab, falling inference costs, and a widening field of AI model providers are together lowering the barrier to AI adoption for UK businesses - but raising fresh governance questions.
- 13 Jul 20265 min readGPT-5.6
GPT-5.6 Goes Public, China Reins In AI Companions: A Week of Global Divergence - and What It Means for UK Firms
OpenAI's GPT-5.6 cleared US government vetting before its public launch, Chinese models now power up to 46% of enterprise AI usage on American platforms, and China has ordered AI companion apps to shut down personalised features by 15 July - three signals UK businesses should be watching.